Erik Hinterbichler

Herald FAQ

I just installed Herald. Where is it? Where are the preferences??

Once Herald is installed, open Mail and go to the "Mail" menu and choose "Preferences..." Herald will show up as one of the preferences at the top right.

Help! I sent myself a test email but the notification window didn’t show up! Why not?

Keep in mind that by default the Herald notification window only shows up when Mail.app is in the background (i.e., when Mail is not the active application). You can change this setting in the preferences.

Why am I getting duplicate messages sometimes?

This can happen if the same message is being duplicated in multiple mailboxes. Try enabling the "Mailbox" header in the Herald appearance preferences and seeing which mailboxes the duplicate messages are going into. Then you can uncheck those mailboxes in the Herald mailbox preferences to disable them.

I see that multiple messages are grouped together. How do I go to the next message?

Just click anywhere in the message body to advance to the next message. If there is only one message, clicking the message body will dismiss the notification window.

Can I dismiss the notification window without performing any action on the message?

Yes, you can just click the message body (see the answer to the previous question). Also, you can always click the close button in the upper left corner to dismiss the window no matter how many messages there are.

Can I change the position or size of the window?

Yes, you can move it by dragging the titlebar like a normal window, and resize it using the resize widget in the lower right corner.

How do I uninstall Herald?

There’s an uninstaller in the Herald.zip download.